{"xsrfToken":"2bb1e72cf15296e34c02c01082a8853cd31bbe7e_lout","branding":{"id":"8","key":"apv","name":"PTE Vouchers","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/9","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#182d5c","headerLinkHoverBGColor":"#182d5c","headerBadgeColor":"#182d5c"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Aussizz Group","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Aussizz Group","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#196fb4","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3756ffb3-ebc7-46d3-80c6-094e96a2a066/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzE1OTBlZS05OTZlLTQ3MjktYjZjMS05ZjRjYTg1MTc0MWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM3NTZmZmIzLWViYzctNDZkMy04MGM2LTA5NGU5NmEyYTA2NiI6WyJyZWFkIl19LCJleHAiOjE3NDQyNzQwNTYsIm5iZiI6MTc0NDI3MzQ1Nn0.mgGaP36lMDd9-L0D3r6L-6_MOEv3nFPOkEb1mry4W_I&client=431590ee-996e-4729-b6c1-9f4ca851741f&height=300&mode=fit","bannerMediaApiFileId":"3756ffb3-ebc7-46d3-80c6-094e96a2a066","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"apv","projectId":10007,"serviceDeskId":8,"name":"PTE Vouchers","description":"<p>Got doubts or issues related to your PTE Voucher? Let us know how we can help!</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"107","name":"Appreciation","descriptionHtml":"","callToAction":"Appreciation","introHtml":"<p>Spread positivity and acknowledge exceptional service or experiences you've had with our team. Show your appreciation and let us know when we've exceeded your expectations.</p>","icon":10502,"iconUrl":"https://aussizz.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10502","groups":[17],"key":""},{"id":"82","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>Help us squash bugs! If you've encountered any glitches, report them here, and we'll fix them pronto.</p>","icon":10545,"iconUrl":"https://aussizz.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[17],"key":""},{"id":"105","name":"Grievance","descriptionHtml":"","callToAction":"Grievance","introHtml":"<p>Report any issues, concerns, or complaints you encounter while using our services. Our team is here to address and resolve your grievances promptly.</p>","icon":10541,"iconUrl":"https://aussizz.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[17],"key":""},{"id":"106","name":"Suggestions","descriptionHtml":"","callToAction":"Suggestions","introHtml":"<p>Share your valuable ideas, feedback, and suggestions for improving our products and services. We welcome your input to enhance your experience.</p>","icon":10525,"iconUrl":"https://aussizz.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[17],"key":""},{"id":"83","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://aussizz.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":17,"name":"General"}],"orderMapping":{"17":[105,82,106,107]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"APV","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzE1OTBlZS05OTZlLTQ3MjktYjZjMS05ZjRjYTg1MTc0MWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQyNzQ2NTYsIm5iZiI6MTc0NDI3MzQ1Nn0.ydr-ylxR94qbARZGzuv49_W5phyexT781bri8k7qXgc","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"431590ee-996e-4729-b6c1-9f4ca851741f","tokenDurationInMins":20}},"reqCreate":{"id":106,"projectId":10007,"form":{"name":"Suggestions","descriptionHtml":"","callToAction":"Suggestions","intro":"<p>Share your valuable ideas, feedback, and suggestions for improving our products and services. We welcome your input to enhance your experience.</p>","instructions":"","icon":10525,"iconUrl":"https://aussizz.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/8/create/106","requestValidateBaseUrl":"/servicedesk/customer/portal/8/validate/106","calendarParams":{"firstDay":0,"date":"2025-04-10T18:24:16+1000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzE1OTBlZS05OTZlLTQ3MjktYjZjMS05ZjRjYTg1MTc0MWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQyNzQ2NTYsIm5iZiI6MTc0NDI3MzQ1Nn0.ydr-ylxR94qbARZGzuv49_W5phyexT781bri8k7qXgc","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"431590ee-996e-4729-b6c1-9f4ca851741f","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=aussizz","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2bb1e72cf15296e34c02c01082a8853cd31bbe7e_lout","baseUrl":"https://aussizz.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://aussizz.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"431590ee-996e-4729-b6c1-9f4ca851741f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"95e37cb0879b4855bb76381562698ec2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}